Cookie Policy

1. Introduction – What This Policy Covers

At Level Up Casino (levelupcasino1.ca), we use cookies and similar technologies to ensure our website works properly, improve your experience, personalise content, and understand how you interact with our services.

This Cookie Policy explains:

What cookies are
Which cookies we use
Why we use them
How you can control or delete them

By continuing to use our website, you agree to our use of cookies as described in this policy, unless you have adjusted your browser settings to reject them.

🔐 Your privacy matters to us. You can always change your cookie preferences at any time.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website.

They help the website:

Recognise your device
Remember your preferences (language, region, login details)
Improve loading speed and security
Provide a smoother, more personalised experience

Cookies do not contain viruses or harmful code. They cannot access your hard drive or steal personal information.

3. Types of Cookies We Use

We use the following categories of cookies on levelupcasino1.ca:

✅ a) Required (Essential) Cookies

These cookies are strictly necessary for our website to function. Without them, you cannot use basic features such as:

Logging into your account
Navigating between pages
Accessing secure areas (e.g., deposits, withdrawals)
Maintaining session security

⚠️ You cannot disable required cookies because the website would stop working properly.

🎨 b) Functional Cookies

These cookies remember your choices and preferences to give you a better, more personalised experience.

Examples include:

Remembering your preferred language and region
Saving your login details (if you choose “Remember me”)
Storing your display preferences (e.g., game view, sound settings)

Functional cookies are non-essential – you can disable them, but some features may not work as smoothly.

📢 c) Advertising & Marketing Cookies

These cookies help us and our advertising partners understand how effective our marketing campaigns are.

They are used to:

Track conversions (e.g., new player registrations from an ad)
Show you relevant offers and promotions
Limit how many times you see the same ad
Measure the performance of our affiliate and marketing partners

📧 If you do not wish to receive marketing cookies, you can disable them in your browser settings or contact us at [email protected]

📊 d) Analytics & Performance Cookies

These cookies collect anonymous information about how visitors use our website.

They help us answer questions like:

Which pages are visited most often?
Do users receive error messages?
How long do players stay on a page?

We use this data to improve website performance and fix issues faster.

✅ These cookies do not identify you personally. All data is aggregated and anonymised.

🔒 e) Security & Fraud Prevention Cookies

These cookies help us protect your account and our platform from malicious activity.

They are used to:

Detect and block suspicious login attempts
Prevent bonus abuse and fraud
Ensure compliance with anti-money laundering (AML) requirements

These cookies are essential for keeping your data and funds safe.

4. First-Party vs. Third-Party Cookies

Type	Description
First-party cookies	Set directly by levelupcasino1.ca. Used for functionality, security, and analytics.
Third-party cookies	Set by our trusted partners (e.g., game providers, payment processors, analytics services). These cookies are governed by the partners’ own privacy policies.

Third-party partners who may set cookies include:

Game providers (e.g., NetEnt, Microgaming, Play’n GO)
Payment processors (e.g., Interac, MuchBetter, MiFinity)
Analytics services (e.g., Google Analytics)
Advertising & affiliate networks

We ensure all third-party partners comply with applicable privacy laws and use cookies only for legitimate purposes.

5. How Long Do Cookies Stay on Your Device?

Cookies have different lifespans depending on their purpose:

Cookie type	Lifespan
Session cookies	Deleted automatically when you close your browser
Persistent cookies	Remain on your device until they expire (days, months, or years) or until you delete them manually

We use persistent cookies to remember your preferences for future visits and to improve your experience over time.

6. How to Manage or Disable Cookies

Most web browsers accept cookies automatically, but you can change your settings to block or delete some or all cookies.

⚠️ Important: Disabling certain cookies may limit your access to our website or reduce its functionality. Required cookies cannot be disabled without breaking the website.

Instructions for major browsers:

Browser	Link to instructions
Google Chrome	Click here
Mozilla Firefox	Click here
Microsoft Edge	Click here
Safari (Mac)	Click here
Opera	Click here

For mobile devices:

iOS (iPhone/iPad): Settings → Safari → Block Cookies
Android: Chrome → Settings → Site Settings → Cookies

When you first visit levelupcasino1.ca, you will see a cookie banner that allows you to:

Accept all cookies (recommended for full functionality)
Reject non-essential cookies (functional, marketing, and analytics cookies will be blocked)
Customise your preferences (choose which categories to allow)

You can change your cookie preferences at any time by:

Clicking the “Cookie Settings” link in our website footer
Adjusting your browser settings (as described above)
Contacting us at [email protected]

8. Do Not Track (DNT) Signals

Some browsers offer a “Do Not Track” (DNT) feature that sends a signal to websites requesting that they not track your activity.

At this time, levelupcasino1.ca does not respond to DNT signals because there is no universally accepted standard for how to interpret them.

However, you can still manage cookies manually using the methods described above.

We may update this Cookie Policy from time to time due to:

Changes in laws or regulations
New technologies or business practices
Updates to our services or third-party partners

We will notify you of significant changes by:

Posting the updated policy on this page with a new “Last updated” date
Displaying a notice on our website

We encourage you to review this page periodically.

10. Contact Us – Questions About Cookies

If you have any questions, concerns, or requests regarding this Cookie Policy or how we use cookies, please contact us:

📧 Email: [email protected]
💬 Live chat: Available on our website

11. Summary – Key Points to Remember

What	Why
We use cookies to make our website work	Essential cookies keep you logged in and secure
Functional cookies remember your preferences	Language, region, display settings
Marketing cookies track ad performance	You can disable them anytime
Analytics cookies help us improve	Anonymous data only
You control your cookies	Adjust browser settings or contact us
Questions? Email [email protected]	We’re here to help

Thank you for playing at Level Up Casino.
We respect your privacy and are committed to providing a safe, transparent, and enjoyable gaming experience.